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Privacy Policy

Privacy Policy

Last updated: June 25, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. 

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to Curio Cove Child Care.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: British Columbia, Canada

  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.

  • Personal Data (or “Personal Information”) is any information that relates to an identified or identifiable individual.

    We use “Personal Data” and “Personal Information” interchangeably unless a law uses a specific term.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Curio Cove Child Care, accessible from https://curiocovechildcare.ca/.

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device’s unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

Where required by law, we use non-essential cookies (such as analytics, advertising, and remarketing cookies) only with Your consent. You can withdraw or change Your consent at any time using Our cookie preferences tool (if available) or through Your browser/device settings. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow Us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of Our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers, and general information about other goods, services and events which We offer that are similar to those that you have already purchased or inquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your Personal Data in the following situations:

  • With Service Providers: We may share Your Personal Data with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your Personal Data with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your Personal Data with Our business partners to offer You certain products, services or promotions.
  • With other users: If Our Service offers public areas, when You share Personal Data or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum periods (“up to”) and We may delete or anonymize data sooner when it is no longer needed for the relevant purpose. We apply different retention periods to different categories of Personal Data based on the purpose of processing and legal obligations:

  • Account Information

    • User Accounts: retained for the duration of your account relationship plus up to 24 months after account closure to handle any post-termination issues or resolve disputes.

  • Customer Support Data

    • Support tickets and correspondence: up to 24 months from the date of ticket closure to resolve follow-up inquiries, track service quality, and defend against potential legal claims
    • Chat transcripts: up to 24 months for quality assurance and staff training purposes.

  • Usage Data

    • Website analytics data (cookies, IP addresses, device identifiers): up to 24 months from the date of collection, which allows us to analyze trends while respecting privacy principles.

    • Server logs (IP addresses, access times): up to 24 months for security monitoring and troubleshooting purposes.

Usage Data is retained in accordance with the retention periods described above, and may be retained longer only where necessary for security, fraud prevention, or legal compliance.

We may retain Personal Data beyond the periods stated above for different reasons:

  • Legal obligation: We are required by law to retain specific data (e.g., financial records for tax authorities).
  • Legal claims: Data is necessary to establish, exercise, or defend legal claims.
  • Your explicit request: You ask Us to retain specific information.
  • Technical limitations: Data exists in backup systems that are scheduled for routine deletion.

You may request information about how long We will retain Your Personal Data by contacting Us.

When retention periods expire, We securely delete or anonymize Personal Data according to the following procedures:

  • Deletion: Personal Data is removed from Our systems and no longer actively processed.
  • Backup retention: Residual copies may remain in encrypted backups for a limited period consistent with our backup retention schedule and are not restored except where necessary for security, disaster recovery, or legal compliance.
  • Anonymization: In some cases, We convert Personal Data into anonymous statistical data that cannot be linked back to You. This anonymized data may be retained indefinitely for research and analytics.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards and supplementary measures where appropriate. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any Personal Data that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

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Indoor & Outdoor Learning (All Age Groups)

A Balanced Approach to Active Learning and Exploration

At Curio Cove Childcare, our Indoor & Outdoor Learning program is designed for all age groups, offering a balanced environment where children move between structured indoor activities and active outdoor play. This approach supports physical development, curiosity, and everyday learning in a natural and engaging way.

Inside the classroom, children participate in calm, focused activities such as puzzles, reading corners, building blocks, and group learning sessions. These experiences help develop concentration, patience, early problem-solving skills, and cognitive development in a supportive indoor setting.

Outside, the learning environment becomes more active and dynamic. Children are encouraged to run, climb, explore, and interact with their surroundings. Outdoor play supports coordination, balance, strength, and social interaction, while also giving children a healthy outlet for movement, energy, and self-expression.

We believe that learning should not be limited to a specific space or time. Instead of separating “learning time” and “play time,” we integrate both into a natural rhythm that helps children understand that learning can happen anywhere—in structured activities, open play, and everyday experiences.

The goal of our program is to support the whole child by encouraging physical growth, social development, emotional confidence, and cognitive learning through a healthy balance of indoor structure and outdoor freedom.

What Your Child Will Experience

  • Structured indoor activities such as puzzles, blocks, and learning centers

  • Reading corners that support early literacy and quiet focus

  • Group activities that encourage communication and cooperation

  • Outdoor play that builds strength, coordination, and balance

  • Opportunities for exploration, movement, and physical development

  • Social interaction with peers in both indoor and outdoor settings

  • A balanced routine of structured learning and free play

  • Safe and supervised environments for all activities

  • Encouragement from educators in every learning space

  • A holistic approach that supports the whole child

Ready to Give Your Little One the Best Start?

Contact Us

Creative Arts & Sensory Play (2–5 Years)

Exploring Creativity Through Hands-On Learning

At Curio Cove Childcare, our Creative Arts & Sensory Play program is designed for children aged 2 to 5 years, offering a relaxed, hands-on environment where children can explore colours, textures, sounds, and materials to support creativity, curiosity, and early sensory development.

We understand that young children often learn best through touch, movement, and sensory experiences before fully expressing ideas through words. That’s why our program focuses on open-ended exploration that encourages children to engage with the world in a natural and meaningful way.

Children are invited to explore freely using a variety of safe, age-appropriate materials such as paints, clay, paper, fabrics, water play, and sensory objects. There is no pressure to create something “perfect.” Instead, the focus is on expression, discovery, and the process of learning itself.

Some children enjoy painting quietly and carefully, while others prefer mixing colours, experimenting with textures, or exploring materials in their own unique way. We support each child at their own pace, helping them build confidence, independence, and creative thinking skills.

Yes, things can get a little messy at times—but that is often a sign of meaningful, hands-on learning taking place in its most natural form.

Our goal is not to produce artwork for display, but to give children the freedom to express themselves, develop curiosity, and enjoy the process of creating something with their own hands in a safe and supportive environment.

What Your Child Will Experience

  • Hands-on art activities using paint, clay, paper, and mixed materials

  • Sensory play experiences that support early brain development

  • Opportunities for open-ended creativity without pressure or expectations

  • Activities that encourage curiosity, imagination, and exploration

  • Exploration of different textures, colours, sounds, and materials

  • Freedom to create at their own pace and comfort level

  • Development of fine motor skills through creative activities

  • A safe, relaxed environment where mess is part of learning

  • Encouragement from educators to support self-expression

  • A fun and engaging space for discovery and creativity

Ready to Give Your Little One the Best Start?

Contact Us

Early Learning Activities (All Age Groups)

Building Confidence Through Everyday Group Learning

At Curio Cove Childcare, our Early Learning Activities are designed for all age groups, providing daily opportunities for children to build communication skills, confidence, and positive social connections through structured group participation.

We understand that every child learns differently. Some children learn best by listening, others through movement, repetition, or observation before actively joining in. Our program is designed to support all learning styles in a calm, inclusive, and encouraging environment where every child feels comfortable and valued.

Each day includes a balanced mix of structured group experiences such as circle time, music, movement, storytelling, and simple interactive discussions. These activities help children become comfortable expressing themselves, listening to others, and participating in group settings at their own pace, without pressure.

A strong focus is placed on routine and consistency. Over time, children begin to understand when it is time to listen, when it is time to share, and when it is time to participate. These small but important patterns help build confidence, self-regulation, and early learning habits that support long-term development.

Our goal is to create a positive foundation where children feel safe, included, and encouraged to take part. Through daily shared experiences, they gradually develop stronger communication skills, social awareness, and the confidence needed for future learning in school and everyday life.

What Your Child Will Experience

  • Daily circle time that encourages listening and participation

  • Music and movement activities that support coordination and expression

  • Storytelling sessions that build language and imagination

  • Group discussions that develop communication and confidence

  • Opportunities to learn turn-taking, sharing, and cooperation

  • Activities designed for different learning styles and abilities

  • A calm, inclusive environment that supports every child

  • Consistent routines that build structure and security

  • Encouragement from educators to support active participation

  • A safe space to build early social and learning skills

Ready to Give Your Little One the Best Start?

Contact Us

Preschool Program (3–5 Years)

Building Confidence, Creativity, and School Readiness

At Curio Cove Childcare, our Preschool Program is designed for children aged 3 to 5 years, providing a structured and engaging learning environment that encourages curiosity, independence, and a love of learning. During these important years, children begin developing the skills and confidence they need to successfully transition into kindergarten and beyond.

Our program balances guided learning with hands-on exploration, allowing children to build foundational academic, social, and emotional skills through meaningful everyday experiences. We create opportunities for children to ask questions, solve problems, express ideas, and develop a deeper understanding of the world around them.

Throughout the day, children participate in a variety of age-appropriate activities that support early literacy, numeracy, communication, creativity, and critical thinking. Through storytelling, group discussions, hands-on projects, music, art, and interactive learning experiences, children are encouraged to develop essential skills while remaining actively engaged and motivated.

Social and emotional development is equally important during the preschool years. Our educators guide children as they learn to cooperate with others, build friendships, follow routines, express emotions appropriately, and develop confidence in group settings. These experiences help create a strong foundation for future success both inside and outside the classroom.

We understand that every child learns differently. Our educators provide individualized support and encouragement, helping children progress at a pace that feels comfortable while celebrating their unique strengths and interests. By fostering a positive and supportive environment, we help children develop confidence in their abilities and enthusiasm for learning.

By the time children complete our Preschool Program, they have developed important academic foundations, social skills, independence, and school-readiness abilities that prepare them for their next educational journey.

What Your Child Will Experience

  • Early literacy and language development activities

  • Introduction to basic numeracy and problem-solving concepts

  • Storytelling, group discussions, and interactive learning experiences

  • Creative arts, music, and imaginative play

  • Activities that encourage critical thinking and curiosity

  • Opportunities to build friendships and social confidence

  • Structured routines that support independence and responsibility

  • Hands-on projects that encourage exploration and discovery

  • Supportive educators who nurture each child’s individual growth

  • A safe, engaging, and school-readiness-focused learning environment

Ready to Give Your Little One the Best Start?

Contact Us

Toddler Program (18 Months – 3 Years)

Encouraging Independence, Discovery, and Early Learning

At Curio Cove Childcare, our Toddler Program is designed for children aged 18 months to 3 years, a stage filled with curiosity, exploration, and rapid development. During these important years, toddlers begin building independence, developing communication skills, and learning how to interact with the world around them.

Our nurturing and engaging environment encourages children to explore, communicate, and grow through hands-on learning experiences. We recognize that every child develops at their own pace, and our educators provide guidance, encouragement, and support tailored to each child’s unique needs and interests.

Throughout the day, toddlers participate in a variety of age-appropriate activities that promote cognitive, social, emotional, and physical development. Through circle time, storytelling, music, movement, sensory play, creative arts, and guided exploration, children are encouraged to discover new skills while having fun.

As children begin developing relationships with peers, our educators help them learn important social and emotional skills such as sharing, taking turns, expressing feelings, following routines, and building positive friendships. These everyday interactions help children gain confidence and develop a strong sense of belonging.

Our thoughtfully designed indoor and outdoor learning spaces provide opportunities for active play, exploration, and discovery. Whether climbing, creating, investigating, or engaging in imaginative play, toddlers are encouraged to make choices, solve problems, and develop independence in a safe and supportive environment.

By maintaining open communication with families and providing consistent care, we create a positive learning experience that supports each child’s growth, confidence, and readiness for future learning.

What Your Child Will Experience

  • Opportunities to build independence and self-confidence

  • Language-rich activities that support communication development

  • Circle time, storytelling, songs, and music experiences

  • Sensory play and hands-on learning opportunities

  • Creative arts and imaginative play activities

  • Social experiences that encourage sharing and cooperation

  • Indoor and outdoor exploration designed for active learning

  • Supportive routines that promote emotional security and growth

  • Caring educators who encourage curiosity and discovery

  • A safe, engaging, and nurturing learning environment

Ready to Give Your Little One the Best Start?

Contact Us

Infant Care (0–18 Months)

Nurturing Care for Your Baby’s Earliest Years

At Curio Cove Childcare, our Infant Care program provides a warm, safe, and nurturing environment where babies aged 0–18 months receive individualized attention and responsive care throughout the day. We understand that the earliest months of life are a time of rapid growth, discovery, and development, which is why we focus on creating a calm and comforting space where infants can thrive.

Every child develops at their own pace, and our educators work closely with families to understand each infant’s unique needs, routines, and milestones. We strive to maintain familiar feeding, sleeping, and caregiving schedules to ensure consistency between home and childcare, helping babies feel secure, comfortable, and supported.

Our program encourages early development through age-appropriate experiences that stimulate curiosity, sensory exploration, communication, and movement. Through activities such as tummy time, music and songs, storytelling, guided play, and one-on-one interactions, infants are given opportunities to learn, explore, and build confidence in a caring environment.

Our thoughtfully designed infant classrooms provide a clean, welcoming, and secure setting where children can safely explore under attentive supervision. We place a strong emphasis on building trusting relationships with both children and families, ensuring open communication about daily routines, feedings, naps, activities, and developmental progress.

At Curio Cove Childcare, we are committed to providing the loving care, comfort, and support that help infants develop strong foundations for future learning and growth.

What Your Child Will Experience

  • Individualized care tailored to their unique needs and routines

  • Consistent feeding, sleeping, and caregiving schedules

  • Sensory-rich activities that support early development

  • Music, stories, tummy time, and guided play experiences

  • Safe opportunities for movement and exploration

  • Warm, responsive interactions with caring educators

  • Daily communication and updates for families

  • A secure, clean, and nurturing learning environment

Ready to Give Your Little One the Best Start?

Contact Us